If you own an Android smartphone that is powered by Android 10 (aka Android Q) and your Toyota vehicle is equipped with Toyota Entune 3.0 Audio or Toyota Entune 3.0 Audio Plus, please make sure to launch the Toyota Entune 3.0 App Suite Connect app on your Android 10 phone before you launch Scout GPS Link.
This is required even if you only use Scout GPS Link in Bluetooth-only mode (TurnStream Mode).
Previously, this requirement only applied to customers who used the MapStream Mode of Scout GPS Link (overhead moving-map w/ audio navigation guidance and optional 3D nav view).
If you are not certain whether your Toyota vehicle is equipped with a Toyota Entune 3.0 multimedia infotainment system, or for any questions about Toyota Entune 3.0 App Suite Connect, please call the Toyota Customer Experience Center at one of the phone numbers below.
Toyota Customer Experience Center for the USA and Puerto Rico
Monday to Friday, 7 AM to 7 PM, Central (5 AM to 5 PM Pacific)
Saturday, 7 AM to 4:30 PM, Central (5 AM to 2:30 PM Pacific)
Toyota Customer Experience Center for Canada
Monday to Friday, 8 AM to 6 PM, Eastern (5 AM to 3 PM Pacific)