If you have the following apps, we cannot help you:
- GPS Navigation, Maps & Traffic - Scout for iPhone
- GPS Navigation & Maps - Scout for Android
These apps are made by our European branch, Telenav GmbH, formerly known as Skobbler GmbH. We do not share billing systems or technical knowledgebases. We cannot provide support for these apps or answer billing questions about your account with them.
To get help, please send an email to firstname.lastname@example.org or try email@example.com.
You can also check their support forum here: http://forum.skobbler.com/forum.php.
If your email is being blocked, Telenav GmbH has asked us to let you know that you should virus scan and clean your computer. Their email server automatically blocks emails when it detects any viruses or potentially malicious attachments.