Toyota Motor North America would like their Entune technical support specialists to speak with you first.
They can perform in-depth troubleshooting with Scout GPS Link while it is connected to the Toyota Entune Audio Plus head unit in your vehicle. If they determine a problem is being caused by the Scout GPS Link mobile app, they will then refer you to us.
When you call Toyota customer service, you should ask to speak with an Entune technical support specialist and emphasize that you need help with your Entune Audio Plus head unit and Scout GPS Link.
Toyota customer service call center
TIP: Ask to speak with someone in the Entune technical support department.
Monday to Friday, 5:00 AM to 5:00 PM Pacific Time
Saturday, 5:00 AM to 2:30 PM Pacific Time